12 MONTHS WARRANTY
- Shipping and Refund
Arnott's new product line for the rear of the BMW X5 includes a new rear air spring featuring a Continental ContiTech bladder assembled with the highest-quality materials and backed by Arnott's Manufacturer Warranty! This kit comes complete with rear air spring and seal. Arnott recommends replacing Air Springs in pairs. Vehicles equipped with the Sport Suspension from the factory have firmer, shorter springs resulting in a lowered vehicle stance, along with shock absorbers that have been valved to yield firmer dampening. If you are unsure if your BMW has Sport Suspension, contact your dealer with the VIN to verify.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and IssuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable ItemsCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Americanairsuspension.com offers a one year warranty (excluding all Air Ride / Smart Ride SKUs) for United States on all Air Springs, Air Struts, Coil Spring Conversion Kits and other Suspension Kits. Americanairsuspension.com offers a 30-Day Return Policy on unused and uninstalled products.
Americanairsuspension.com offers a 30-Day Warranty on parts used in commercial vehicles. Improper use or installation is not a manufacturer's defect and is not covered by the warranty. The Americanairsuspension.com Warranty is non-transferable.
For complete Warranty details and limitations, please click here.